Thank you for shopping at VapeStart. If you are not completely satisfied with your purchase, we’re here to help.
**Return Eligibility**
– You have 30 calendar days from the date of purchase to request a return.
– To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
**Non-Returnable Items**
– Certain types of goods are exempt from being returned, such as:
– Gift cards
– Downloadable software products
– Some health and personal care items
**Return Process**
1. To initiate a return, please contact us at [email protected] or call us at 505-718-9862.
2. Provide your order number and reason for the return.
3. We will provide instructions on how to return your item.
**Refunds**
– Once we receive your returned item, we will inspect it and notify you of the status of your refund.
– If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.
**Exchanges**
– If you need to exchange an item, please contact us for more information.
**Shipping Costs**
– You will be responsible for paying for your own shipping costs for returning your item unless otherwise stated.
If you have any questions about our Returns Policy, please feel free to contact us!